Your watch includes a unique serial number on the caseback. Tap the NFC chip embedded in the clasp to verify authenticity instantly through Authentica Verification. This connects you to our secured database and unlocks your digital warranty passport.
What is included in my warranty?+
All Prynce Premier watches come with a 2-year international warranty covering manufacturing defects. Your digital warranty passport displays coverage details, service history, and expiration date. Extended coverage options are available through our Service Portal.
How do I care for my watch?+
Store in a cool, dry place away from extreme temperatures. Avoid direct impact and magnetic fields. For salt water exposure, rinse with fresh water immediately. Service your watch every 5 years for optimal performance. Access detailed care guides in your Education section.
Can I trade or resell my watch?+
Yes. Your Authentica Verification transfers with the watch, proving provenance to future owners. We recommend using our official Trading Portal to connect with verified collectors. Market insights and valuation tools are available in your Exclusive dashboard.
What are my referral rewards?+
Earn $20 in store credit for each successful referral. Your friend also receives $20 when they complete their first purchase. Credits accumulate in your account and can be applied to any future order, limited editions included.
How do I book a service appointment?+
Visit the Service Portal in your dashboard to schedule maintenance, repairs, or resizing. You'll be connected with our network of authorized artisans in your region. Warranty claims can also be filed directly through the same portal for faster processing.
What makes Prynce Premier watches special?+
Each piece is crafted with Swiss precision movements, limited edition designs, and integrated NFC technology. Every serial number is unique. Our community platform connects collectors worldwide, and exclusive member access unlocks early drops, private events, and curator opportunities.
